What's New at DKR!
We have LOTS of rope. However, all international mail from Malaysia has been temporarily stopped due to COVID-19. A huge pallet of rope is being shipped to our shipper in USA, with a nominal delivery time of 50-60 days.
I've temporarily suspended sales of rope until the pallet arrives in the USA.
The pallet almost ready to ship. We've built enough rope of all types to last for at least 6 months. Classic rope is now sold out; (free) substitutions may be necessary for some orders.
All books are in stock and shipping immediately from USA.
2020-08-21 Shipping update: Stress, stress, and existential stress
I have a policy of keeping my private life private and DKR strictly professional. Unfortunately, the two have mixed. This is a long post.
For the last year, I've been under a lot of stress. In the last few months, it's been overwhelming.
During 2018 and 2019, I grinded on bookwriting. I produced 900 first-draft pages, the equivalent of 75% of 4 new books. I'm not a prolific writer. All my published books over the last 20 years amount to only 688 pages, so this was a major accomplishment. I've been pushing myself because I truly feel these are the most important books I'll ever produce, but I still feel deeply worn from the sustained effort. I'd planned to take a few breaks in 2020, maybe travel a bit more.
Circumstances changed, and by June 2019, it was clear that 2020 would be a stressful year for me - Sally, my trusted manager, was moving to Finland to be with her boyfriend and enroll in business school. Then COVID-19 made my plans hilariously impossible, while adding considerably more stress.
For the last 2 months, I've had a low-level, unrequited need to cry that I couldn't identify. Living in Southeast Asia, I feel saturated by the suffering I see around me. COVID-19 has made that suffering so much worse. I see animals suffering, people suffering, people at risk of losing their relationships, their jobs, and their homes. The social safety nets of developed countries don't exist here. (We used to befriend and feed some of the ubiquitous stray animals here. After 6 weeks of lockdown, it seems roughly 75% of the stray population is gone, presumably starved to death.)
The lockdown closed my usual source of stress management: gyms. I compensated by running endless circles around my building in the middle of the night. However, local palm-oil plantations have used the pandemic to burn almost every night, raising the PM2.5 AQI to unsafe levels.
I'd been telling myself that the stress wasn't an issue because wasn't I wasn't worried about existential stress, like having enough money, keeping my home, being separated from my partner, etc. Recently, I had an epiphany - I was wrong. Obviously I'm experiencing existential stress. I'm feeling the insecurity of my relationship, my home, and the futures of not just one, but almost a dozen people.
My girlfriend's visitor visa has expired and, for the last 4 months, we've been uncertain where she'll be two weeks into the future. We could be forced to split up for 6 months or more. Neither of us are suited for long-distance relationships, and our relationship would likely not survive. For months, we've been simultaneously planning to both stay and move to a different country, but we don't know if it would even be possible.
To help the vulnerable local economy, I've hired a lot more staff. We're producing rope for many years in advance, but it's been a huge financial strain. If I screw up inventory, planning, or money management, then possibly 10 people will find themselves suddenly with no job in a market with surging unemployment (despite "official numbers").
Normally, I have a manager handling day-to-day stuff, but when the lockdown started, he decided to keep collecting his pay, but stop working, and not tell me. After I was forced to fire him, I've had to pick up the mess he made. (Producing our finished, packaged rope requires far more components than you'd expect at first glance, so keeping sufficient stock of everything in the midst of a pandemic has been challenging.)
In Canada, I knew dozens of people who could have helped me. However, here, finding an available, trustworthy, English-fluent, kink-friendly helper is nearly impossible, and definitely not something you can openly advertise without the risk of drawing serious problems. I had no one to turn to for help.
Racist police have begun arresting legal foreigners and extorting them for bribes for overstaying their visas. It's impossible for foreigners to actually renew their visas and the Immigration department says it's legal for them to stay, but that doesn't stop police from abusing their power. Police are particularly targeting foreigners taking Grab trips. To keep my girlfriend safe, I now have to escort her every time she goes out shopping, etc. It's been a serious drain on my time. To reduce the risk of a problem at a random police roadblock, we never drive after dark, which makes everyday living harder still.
There were several other minor stresses, including not being able to repair my only vehicle (because mechanics were either closed or overloaded), banks incorrectly blocking standard monthly charges, and so on.
Then the big one: My landlord stopped paying his condo fees and possibly his bank loan, making my long-term home insecure. During the lockdown, an unchecked water-tank leak destroyed our apartment's main elevator motors; the condo board has no money to repair them. Although I was fully paid up, the condo management cut off my parking pass and was threatening to do more after 14 days. If they also disabled my elevator pass, I couldn't access my home, even via the stairs. Local laws exist to theoretically protect consumers and tenants but, in practice, they're completely unenforced and widely ignored. To protect ourselves, we were forced to move to someplace more stable... immediately. Suffice to say, you don't want to move everything you own, unplanned, in the middle of a pandemic. (Fun fact: When you move into an unoccupied apartment in Malaysia, the first thing you do is try to eradicate 3-6 species of ants/termites/moths/bugs that have taken over. Life, uh, finds a way.)
Once we had our new place, we didn't have Internet. Although I had my phone as a backup hotspot and my gf on a different service as a secondary backup, we were getting speeds of 800 bps to 8kbps. I'm unsure if it was heavy load on the mobile network or being physically above the cell tower, but I couldn't load a single sales-management webpage in ten minutes. Café wifi obviously isn't an option and my building is 90% empty, so I have no neighbors to borrow from. Again, the pandemic made a simple hookup much more complicated.
Did I say losing my home was the big one? lol
After I got my house set up and my Internet back, I set about packaging all the orders. I brought cartons of packages to the post office only to discover that Malaysia POS has temporarily suspended all international mail to more than 220 countries worldwide, both air and surface. The collapsing passenger-flight infrastructure and closed borders are also collapsing the mail service. Although the suspension is "temporary", there's no reason to believe it'll be revived within the next few months.
Living in SEA has made me much more safety conscious. I'm acutely aware I don't have the network of friends and social safety nets that would help me in Canada. I've carefully built a system of backups to protect my home, business, health, and those I care about. In the last few months, I've watched COVID-19 knock them down like dominoes (including many others I didn't discuss). More frighteningly, COVID-19 knocked down the foundations upon which my dominoes were placed.
And, honestly, the isolation and continuous stress has affected my physical and mental health far far more than I expected.
So, yeah, I burned out writing for two years and, since then, I've been doing two-and-a-half jobs; supervising our factory running at 5x normal capacity; without a stable home, Internet, or relationship; no social interaction or exercise; while also contending with a lot of COVID-related supply, shipping, and banking difficulties, too. It's been tough.
With all the emergencies going on, I've not kept up with emails, partly because I was overwhelmed, partly because I had no Internet, and partly because I was awaiting information or a solution for one of the many issues.
I want you to know that I'm truly deeply sorry for the stress and uncertainty I've caused you.
I've been writing books since 1999, selling books since 2004, and selling rope since 2014. I've dedicated my life to bringing you affordable, high-quality kink supplies and information. In all that time, nothing even close to this has ever happened.
You deserve better and I'm sincerely sorry.
How I'm fixing things long-term
Fortunately, I've been planning a change to DKR that solves this problem - we've been working on moving all shipping to our distribution center in USA (that already ships all my books). Since the distribution center in USA is fully dedicated to shipping, they can ship all rope and all books out together, and quickly. The response will be faster for all shipments. Because most of you are located in North America and Europe, 95% of shipments will also have shorter travel times, too. Customers in Israel will now be able to get direct deliveries of rope without involving the usual Malaysia-Israel politics.
I'm preparing a huge pallet of rope that will go out soon. However, the shipment will take roughly 60 days to arrive.
At the same time, I'll keep enough stock here so, if international mail delivery resumes, I can fulfill orders.
How I'm fixing things for you
You have the following options:
1.Get a full refund for all undelivered rope.
2.Wait, get your rope as soon as is possible, and get a 10% discount on your entire order.
If you choose option 1, I totally understand. You were supposed to get your rope quickly and stay informed, and that didn't happen. My sincere apologies.
If you choose option 2, thank you. Know that virtually 100% of the funds earned in 2020 (plus some of my own savings) are being reinvested into producing rope and books. You're helping to support roughly 10 people in a developing country at a time where jobs are becoming scarce. You're helping me hire a research assistant so I can finish my 10ish in-production books more quickly. I sincerely believe that one upcoming book in particular will be the most important thing I'll ever do in my life. (Unfortunately, with all the emergencies, I've done zero writing in 2020, even though it's my primary purpose.)
To choose option 1, send an email with your order number (DKR-####). To follow option 2, sit back, relax, and know we're doing everything we can to get your order to you. No other rope comes close to ours for value or quality - it'll be worth the wait.
To keep you apprised, I've created the stock-status update at the top of this page. I'll update it as I get new info. This way, you can get quick updates without having to send/await emails.
Again, I sincerely apologize for the delays. Please know that I'm working at catching up.
Thank you so much for your patience, support, and understanding. Please know that your orders directly fund living wages for some the the world's most economically vulnerable people. Your purchases at Douglas Kent Rope honestly make a difference, especially now.
PS. Two days before it expired on Aug 31, the Movement Control Order was extended until Dec 31. Thus, the borders will remain closed, we don't have to leave for the next 4 months. Although the decision came late, it's a good decision that gives us much-needed stability. The decision infers (but doesn't state) that international shipping is unlikely to resume, which sucks, but at least I can plan. Also, my former manager, Sally, has taken pity on me and will help with the management remotely.
2020-04 Chroma Rope!
The ropes are fully dyed and feature a high thread count so your Chroma Rope stays bright, colorful, and beautiful for a long long time!
2018-07: Complete Shibari 1&2, Version 2!
After a long, difficult search for a good-quality, reliable printer, Complete Shibari 2: Sky is printed and back in stock! It's also updated!
Before each reprint, I make little fixes, tweaks, and updates. I'm proud to say there were very few errors in the original version, and they were consistently minor. However, I made little changes to improve clarity or provide better information.
Generally, the changes were generally so minor the versions incremented by 0.01 or 0.10.
However, Land and Sky have been updated enough that both are now v2.00!
To determine your book's version:
- Open Land or Sky to the boilerplate on page 2.
- Under "Printed in Canada", look for a string of characters that look like "1.10...". The first number is your book's version number. Expect to find versions like 1.00, 1.01, 1.10, etc.
If you own an early version and you use Land or Sky often, consider upgrading. You can gift your books to a friend and get a fresh, updated set.
Don't feel obligated - your version 1 books are still fine. It's just that the newer versions are better!
And if you still haven't bought copies of Complete Shibari 1 & 2, now's the time to get them!
2018-06: Updated booklets!
Major updates to our free download booklets!
- Care and Feeding of Your Douglas Kent Jute Rope v4.00
- Using Your Douglas Kent Furoshiki v2.00